A sea of records, and a handful worth the world. Halia reads the wealth signals in your own order data to find them, then gives your team the tools to act, wherever the conversation happens, and to measure what comes back.
A £200 order can belong to a £10,000 client. Halia tells you which ones.
The size of an order says little about the wealth behind it. Halia reads the signs of that wealth in your own data, so a modest first purchase no longer hides a major client.
| Client | Grade | Score | Spend | Latent value | Signals |
|---|
When an A* or A client checks out, in store at the till or online, Halia alerts your team the instant it happens: a desktop notification, an email, and a live feed in the dashboard. The recognition, the appointment, the personal note all land while the order is still warm.
Halia works wherever your team already talks to clients. Who they are, the next move, a note ready to send in your house voice. Your team stays put. Halia comes to them.
Halia is already there with who they are and what to say.
A welcome the instant a hidden VIC surfaces. Recognition from day one.
A win-back note for the high-value clients who have gone quiet. Timed by Halia, sent by you.
A specialty retailer saw a 10 to 20% revenue lift with its top 1% after launching an exclusive programme, McKinsey & Company found. Some of tomorrow's top tier are spending £180 with you today. The whole game is finding them first.
McKinsey & Company, “Small and mighty: the untapped value of your top 1%” (2023)
Calculate your ROI →Halia makes sure you know exactly who they are.
Know exactly who deserves a private appointment, an invite, or a handwritten note, before they ask.
A grade on the customer in front of you at the till, so the right people get the white-glove treatment in the moment.
Build segments on real wealth evidence as well as past spend, and route each grade into the right journey.
Trigger the right flow to the right customer automatically, the instant Halia surfaces them.
Build acquisition lookalikes from your true VICs, and prioritise the spend that compounds.
See the latent value sitting quietly in your customer base, and the revenue you are leaving on the table.
Wherever a single, well-treated client is worth more than a thousand one-time buyers.
Forty wealth and intent signals, checked against public records and open data, resolved into one grade per customer. A client surfaces when independent signals agree. Every grade carries its reasons.
Data questions, answered →The markers of real wealth, read across six dimensions and weighed together into one defensible answer.
Where a customer lives and takes delivery, read against curated maps of genuine wealth rather than guessed from spend.
The nature of the places a customer has orders sent, and what that quietly says about them.
What a customer's email address reveals about the world they work in.
The small, telling markers of standing that a name and profile can carry.
Ordering patterns that reveal a household or an office buying on someone's behalf.
What the payment itself signals about real spending power.
Most tools take a copy of your customer list. Halia does not store any of your client data, because it works inside the tools you already use. Anything it adds, such as a client captured in the boutique, goes into your own store. You can switch Halia off at any time.
Read our security overview →
LuxExperience's chief executive told Glossy how Mytheresa predicts which first-time shoppers will become its best clients, and treats them that way early. It is the hidden-VIC playbook, validated at the top of luxury e-commerce.
Knight Frank's 19th Wealth Report finds affluence expanding, globalising, mobile, and passing to a next generation that buys on relationship. For luxury retail, that raises the value of simply knowing who your best clients are.
The 2026 Global Wealth and Lifestyle Report says the affluent buyer is now mobile, deliberate, and spending across borders. That is exactly the client luxury retail keeps missing.
